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This is just another incremental step FedEx has taken to diffuse customer confusion over having two separate operating companies that provide Ground and Express services. The disclaimer regarding delayed Ground shipments tendered via the Express drop-box tells us that FedEx is servicing the drop-box via their separate Express company and not tendering the Ground shipment to its separate Ground company until the following day.Ĥ. This change supports the quickly growing e-commerce, Ground returns business segment and will permit a customer to drop off a Ground returns shipment at an Express drop-box.ģ. This will ease the confusion and anxiety of the shipper that previously went to drop off a Ground shipment at an Express drop box and was greeted with a message that stated you could not put a Ground shipment in an Express drop-box.Ģ. FedEx Express has finally decided to officially accept FedEx Ground shipments at its Express network of drop-boxes. So, what does the fine print mean and why does it matter?ġ.